Invite honest feedback
Six practical lessons. No email signup, ranking promise or certificate.
Invite honest feedback
Use the location’s review-link card to help real customers find the correct business profile. Ask for honest feedback without offering a reward or screening customers by the rating you expect. Google prohibits incentives for posting, changing or removing reviews. Never write a review on a customer’s behalf or manufacture customer evidence.
Choose a communication channel you are entitled to use and respect the customer’s preferences. The review link itself does not send a campaign. Before exporting contacts or activating another provider, check what that provider will send and whether an existing automation will run. Reply to criticism professionally without revealing private appointment or customer details.
Practice: Check that your review link opens the correct business, then draft one neutral request.